Frequently Asked Questions
Expert support for your tech journey at ADVICE.
What is the standard shipping time for electronic components?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available for 1-2 day delivery depending on your location.
Do all products come with a manufacturer warranty?
Yes, all electronics sold through ADVICE come with a minimum 12-month manufacturer warranty. Specific high-end hardware may include extended coverage up to 3 years.
What is your return policy for opened hardware?
We accept returns on most items within 14 days of purchase. However, items like software, internal PC components, and headphones must be in their original, sealed packaging to qualify for a full refund.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to our logistics partner's live tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options for high-value workstation builds.
How do I know if a component is compatible with my current setup?
Our technical support team is available via live chat to verify compatibility. You can also refer to the 'Specifications' tab on any product page for detailed socket, power, and dimension requirements.